Terms of use

Last updated 14 November 2026 (version 2026-11-14). These terms are a binding agreement between you and קופה (“קופה”, “we”, “us”). They apply when you create a קופה account or use the קופה register, website, apps, online menus, emails or any related service (together, “the service”). By ticking the box when you sign up or when we ask you to accept an update, or by using the service, you agree to them for yourself and for the business you act for. If you do not agree, do not use the service.

Please read sections 9, 10, 11 and 17 carefully. They say that קופה comes with no guarantee, that you must keep your own way of trading if it stops working, that our liability is limited to a small amount, and that disputes are settled by individual arbitration, not in court or in a class action. You have 30 days to opt out of arbitration (section 17.8).

The short version. קופה is a free tool provided “as is”, with no guarantee of any kind. It may stop working, become unavailable or lose data at any time, for any reason, including failures of the internet, devices, hosting, database, payment or other providers we rely on. It is not a business continuity, backup, fiscal or accounting system, and you must always be able to keep trading and keep your records without it. We may change, suspend or shut down the service or any account at any time, and change our prices, including charging for things that are free today. You are fully responsible for your business, your customers, your staff, your taxes and your own copies of your data. We are not liable for lost sales, profits, data or business, and our total liability is capped at the amount in section 11.

1. Who can use קופה

• The service is for businesses only: shops, cafés, restaurants, retailers, wholesalers, suppliers and other trading businesses. It is not offered to consumers, and you confirm you are using it for your trade, business or profession.
• You must be at least 18 and authorised to bind the business you sign up. If you accept these terms for a business, “you” means you and that business, and both of you are responsible under them.
• You may not use the service if you are subject to sanctions, located in a sanctioned country or region, or barred from receiving it under the law of any country.

2. The service and its beta status

• קופה is a point of sale that runs in a web browser. It records sales, keeps items, stock, customer and supplier lists, shows numbers, insights and suggestions, can send receipts and purchase orders by email, can show orders on a kitchen screen and online menu, and can connect to Stripe so your customers can pay by card.
• The service is in beta. It is still being built and tested, features may be incomplete, behave unexpectedly, change or disappear, and errors are expected. Some features may be marked as preview or experimental; these carry even less assurance and may be withdrawn without notice.
• We give you a personal, revocable, non-exclusive, non-transferable right to use the service for your business while your account is open and you follow these terms. We and our licensors keep all rights in the service, its software, design, data models and content, other than your own data.

3. Prices, plans and changes to them

• We may introduce, change or remove prices, fees, charges, plans, tiers, usage limits and ways of billing at any time, for new and existing accounts. That includes charging for anything that is free today, charging for AI or other usage, and changing the platform fee on card payments.
• We may limit, change or stop any free feature or free plan, and may show advertising or sponsored content in the service.
• Before a new or higher charge applies to you, we will tell you in the app or by email. If you do not agree, your only remedy is to stop using the paid part or the service. Continuing to use it after the change applies means you accept the new pricing.
• Fees already earned are not refundable, except where a card payment is refunded (section 8). Prices do not include taxes unless we say so, and you pay any taxes that apply to our fees.

4. Your account and security

• Keep access to your email address and devices safe. Anyone who can read your email or use an unlocked device that is signed in may be able to use your account.
• You decide who gets access, what each person can do and which staff PINs exist. You are responsible for everything done in your account and with your staff PINs, whether or not you authorised it, and for your staff, contractors and anyone else you let use the service, as if their acts were yours.
• Tell us promptly at the address in section 22 if you believe your account has been accessed without permission.
• We are not liable for any loss caused by unauthorised access to your account, devices or data, including access that results from stolen or shared credentials, malware, phishing, attacks on us or our providers, or staff misuse.
• If people disagree about who controls an account or a business on קופה, we may decide based on the information available to us, and may suspend the account until it is resolved. Our decision is final as far as the law allows.

5. Your business, your obligations

• You alone run your business. You set your prices, discounts, promotions and tax rates, and you are responsible for charging, collecting, recording, reporting and paying every tax correctly. Tax rates that קופה suggests for a country are a starting point only; you must check and correct them.
• קופה is not a certified fiscal device, cash register, tax register, electronic invoicing system or accounting system. Some countries require a certified register, fiscal printer, tax authority connection or specific receipt format. You are responsible for finding out what the law where you trade requires and for meeting it, if necessary with other systems. We are not liable for any fine, assessment or penalty.
• You are responsible for your receipts, invoices, refunds, returns, warranties, consumer rights, pricing and labelling rules, licences, food safety, allergen information, age-restricted sales, employment and tipping law, and every other legal duty of your business.
• We are not a party to, and are not responsible for, any sale or dealing between you and your customers, suppliers, staff or anyone else. We are not a marketplace or marketplace facilitator, and you will not take the position that we are one.
• You may only sell lawful goods and services and must follow Stripe’s restricted business list when you take card payments.

6. Features you run for your own customers and staff

• Gift cards, customer passes and promotions. You are the issuer and provider of any gift card, store credit, loyalty pass or promotion you offer through קופה. You are responsible for its terms, its value, honouring it, and complying with gift card, unclaimed property, consumer and advertising law. קופה records codes and balances as a convenience and does not guarantee they are kept or correct.
• Online menu and orders. You are responsible for the items, prices, descriptions, allergen information and availability you show, and for accepting, preparing, fulfilling, refunding and handling complaints about every order. We do not guarantee that an order reaches your register or kitchen screen, or when.
• Emails to customers and suppliers. Receipts, purchase orders and other emails are sent on your behalf. We do not guarantee they are delivered, read or correct. You are responsible for having the right to contact each person and for following marketing and privacy law.
• Staff tools. Shifts, PINs, approvals, tip totals and similar figures are a convenience. You must check them, and they do not replace payroll, timekeeping or tipping records the law requires.
• Imports and exports. When you import or export items, sales or other data, you must check the result. We are not liable for data that is read, mapped or written incorrectly.

7. Your data is your responsibility

• Your shop’s data belongs to you. You give us the rights we need to host, copy, process and show it to run, secure and improve the service, as described in our Privacy notice and Data promise, including anonymous figures that combine at least 10 shops, which you can switch off.
• We do not guarantee that any data is stored, kept, accurate, complete, available, secure or recoverable. Data can be lost, corrupted, delayed, duplicated or become unavailable at any time, for example through software errors, technical faults, attacks, mistakes by us or you, a provider’s failure, a device being reset or cleared, or the service ending. Any backups we keep are for our own operations; we have no duty to restore your data from them.
• You are solely responsible for keeping your own complete, up-to-date copies of your sales, takings, customers, items, stock, gift card balances, orders and any other information you need or the law requires you to keep, using the export tools we offer where available or your own records. קופה is not a backup, archive or record-keeping service.
• Where you store your customers’ or staff’s personal details in קופה, you are the controller of that data, you are responsible for having a lawful basis and giving any notices the law requires, and we process those details only to provide the service to you.

8. Card payments and other providers

• Card payments are processed by Stripe. To accept them you open your own Stripe account through קופה and agree to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement. Your agreement for payments is with Stripe.
• Payments go to your Stripe account and Stripe pays them out to your bank. קופה never holds your money and is not responsible for payment processing, approvals or declines, payouts, reserves, holds, account reviews or closures by Stripe, disputes, chargebacks, fraud, or fees charged by Stripe.
• קופה currently charges a platform fee of 0.3% of each card payment, collected automatically through Stripe, which may change under section 3. Cash sales are free. If a card payment is refunded, the קופה fee is refunded too.
• The service depends on providers we do not control, including internet and mobile networks, browsers, device makers, hosting, content delivery, database, email, AI and payment providers. We are not responsible for their services, changes, outages, security incidents, decisions or acts, and you release us from any claim arising from them.

9. Not a business continuity system: keep your own way to trade

You accept that a browser-based service that depends on the internet and on many providers can and will sometimes be slow, unavailable, wrong or lose data. So:

• We do not promise any level of availability, response time, support or uptime, and we offer no service levels, service credits or refunds for downtime. We may carry out maintenance or changes at any time, with or without notice, even during your opening hours.
• The offline mode is limited. Card payments need a connection. Sales kept on a device while offline are only stored on that device until they sync, and they can be lost if the device, browser or its storage is reset, cleared, damaged, lost or replaced before then.
• You must always keep a way to keep trading and recording sales without קופה, such as another payment method and a paper or offline record, and you must not rely on קופה where its failure could put anyone’s health or safety at risk.
• Devices, browsers, printers, scanners, cash drawers, scales and other hardware are your own choice and responsibility. We do not guarantee that any of them works with קופה.
• Any outage, slowdown, error, data loss or failure of the service or of any provider, for any reason and of any length, is a risk you accept, and we are not liable for any loss it causes you or anyone else, including lost or delayed sales, unrecorded or wrong transactions, missing orders, closed tills, spoiled stock, wages, penalties or lost customers.

10. No warranty

The service, and everything in it or produced by it, is provided “as is”, “as available” and “with all faults”, without warranties, conditions or guarantees of any kind, whether express, implied, statutory or otherwise, including any warranty of merchantability, satisfactory quality, fitness for a particular purpose, title, accuracy, reliability, availability, security, compatibility, business continuity or non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the service will be uninterrupted, timely, secure or error free, that defects will be corrected, that it will meet your needs or any legal requirement, that any data will be preserved or correct, or that it is free of viruses or harmful components. No advice or information from us, in any form, creates any warranty. You use the service entirely at your own risk.

11. Limitation of liability

To the fullest extent permitted by law, in no event will קופה, its operating company, affiliates, owners, directors, officers, employees, contractors, agents, licensors or suppliers (the “קופה parties”) be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, sales, turnover, anticipated savings, data, use, goodwill, reputation, customers or business, business interruption, cost of substitute goods, services or systems, or cost of recovering or re-entering data, whether direct or indirect, arising from or related to the service, these terms or any provider, however caused, under any theory of liability (contract, tort including negligence, strict liability, statute or otherwise), even if we were told they were possible or they were foreseeable.

To the fullest extent permitted by law, the total liability of all קופה parties together, for all claims of any kind arising from or related to the service or these terms, is limited to the greater of (a) the fees you paid to קופה in the three months before the event giving rise to the first claim, and (b) US$50.

• These limits apply even if a remedy fails of its essential purpose. You agree that they are a fair allocation of risk, that קופה is offered free or at a low price only because of them, and that without them we would not offer the service. You waive any argument that they leave you without an adequate remedy.
• If you are not satisfied with the service, your sole and exclusive remedy is to stop using it.
• Where a law that cannot be excluded gives you a guarantee, condition or right (for example under consumer law that protects some small businesses), our liability for breaching it is limited, where the law allows, to supplying the service again or paying the cost of having it supplied again.
• Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, such as liability for fraud or for death or personal injury caused by negligence. In that case our liability is limited to the smallest amount the law allows.

12. Suggestions, AI and typical prices

• The service shows automatic suggestions, including AI answers, insights, forecasts, starter items, reorder hints, tax rates and typical prices for items. They are generated by software and third-party AI models, may be incomplete, out of date, biased or wrong, and may differ for the same question. They are not financial, tax, legal, accounting, employment or business advice.
• You must check any suggestion before relying on it. You decide what to charge, order, buy and do, and you alone are responsible for those decisions and their results.
• Do not enter card numbers, health information, passwords or other sensitive data into the AI assistant, and do not use AI output as the main basis for decisions about people, such as hiring or firing.

13. Changes, suspension and shutdown

• We may change, add or remove any feature, or suspend, limit or discontinue the service in whole or in part, temporarily or permanently, at any time and for any reason, with or without notice.
• We may refuse, suspend, limit or close any account, and delete its data, at any time and for any reason, including if we believe it breaks these terms or the law, creates risk or harm for other shops, providers, the service or us, or has been inactive.
• Where it is reasonably practical, we will try to give notice before shutting the whole service down so that you can copy your data, but we are not obliged to, and we have no duty to keep, return or migrate your data after an account is closed or the service ends.
• We are not liable to you or anyone else for any change, suspension, limitation, shutdown, closure or deletion.

14. Fair use

Do not, and do not let anyone else: access or try to access other shops’ data or accounts; probe, scan or test the service’s security without our written permission; overload, disrupt or interfere with it; copy, resell, frame or reverse-engineer it, except where the law allows despite this restriction; use bots or scrapers on it; use it to build a competing product or to train AI models; send spam or unlawful content through it; or use it for anything unlawful, fraudulent or harmful.

15. Your responsibility to us

• You will defend, indemnify and hold harmless the קופה parties from and against any claim, demand, investigation, loss, damage, fine, penalty, tax, chargeback and cost (including reasonable legal fees) arising from or related to your business, your goods and services, your use of the service, your data, your customers, staff and suppliers, your taxes, your dealings with Stripe or other providers, or your breach of these terms or the law.
• We may take control of the defence of any such claim, at your expense, and you will cooperate. You will not settle a claim that affects us without our written consent.

16. Time limit for claims

To the fullest extent permitted by law, any claim or cause of action arising from or related to the service or these terms must be started within one year after it arose. After that, it is permanently barred.

17. Disputes: informal resolution, then individual arbitration

1. Talk to us first. Before starting any claim, you must send us a written notice to the address in section 22 with your name, your business, your account email, a description of the dispute and the relief you want. We will try in good faith to resolve it. Neither side may start arbitration or a court case until 60 days after the notice is received.
2. Binding arbitration. Any dispute, claim or controversy between you and any קופה party arising from or related to the service or these terms, including their formation, scope, validity or enforceability, and including claims that arose before these terms, will be resolved by final and binding arbitration before a single arbitrator, and not in court, except as set out below.
3. Rules and place. If you are in the United States, the arbitration is administered by the American Arbitration Association under its Commercial Arbitration Rules. Otherwise, it is administered by the International Centre for Dispute Resolution under its International Arbitration Rules. The seat of arbitration is Wilmington, Delaware, USA. The arbitration is held in English, by documents or video where possible, and is confidential. Judgment on the award may be entered in any court with jurisdiction.
4. Individual claims only. You and we each waive the right to a jury trial and to bring or take part in any class, collective, consolidated or representative action or arbitration. The arbitrator may award relief only to the individual party claiming it, and only to the extent needed for that party’s individual claim.
5. Mass filings. If 25 or more similar claims are brought against us by or with the help of the same lawyers or organisations, they will be handled in batches of no more than 10, with the remaining claims paused until each batch is decided, to the extent the administrator’s rules allow.
6. Exceptions. Either side may bring an individual claim in a small claims court where it qualifies, and either side may ask a court for urgent injunctive relief to protect its intellectual property, data or security, or to stop misuse of the service.
7. If a part fails. If the class and representative waiver is found unenforceable for any claim, that claim must be decided by a court, not in arbitration, and only after all individual arbitrable claims are decided. If any other part of this section is unenforceable, the rest still applies.
8. Opting out. You may opt out of this arbitration section by emailing us at the address in section 22 within 30 days of first accepting these terms, with your name, business and account email and a clear statement that you opt out of arbitration. If you opt out, disputes will be decided only by the state or federal courts located in Delaware, USA, and you consent to their exclusive jurisdiction.

18. Governing law

These terms and any dispute arising from or related to them or the service are governed by the laws of the State of Delaware, USA, and by the US Federal Arbitration Act for section 17, without regard to conflict of law rules. The UN Convention on Contracts for the International Sale of Goods does not apply.

19. Ending your account

You can stop using קופה at any time and ask us to close your account and delete your data. Copy any data you need first; once an account is closed we may delete its data immediately and permanently. Fees already earned are not refunded. Sections 3 to 18 and 20 to 22, and any other part that by its nature should continue, survive after your account ends or the service stops.

20. Changes to these terms

We may update these terms at any time. We will post the new version here with a new date and version and, for material changes, tell you in the app or by email or ask you to accept them. Changes apply from the date stated. If you do not agree, your only remedy is to stop using the service. Using the service after a change applies means you accept it.

21. General

• Events outside our control. We are not liable for any delay or failure caused by events beyond our reasonable control, including failures of the internet, power, telecoms, hosting, cloud, database, payment or other providers, cyber attacks, software or hardware faults, government actions, sanctions, strikes, disasters, epidemics and war.
• Feedback. If you send us ideas, suggestions or feedback, we may use them freely, without any duty or payment to you.
• Notices. We may give you notices in the app or by email to your account address; they count as received when posted or sent. You agree to receive agreements, notices and other communications electronically.
• Relationship. We are independent contractors. Nothing in these terms makes us your partner, agent, employee, fiduciary or payment provider.
• Who may rely on these terms. The קופה parties may rely on and enforce sections 7 to 18. No one else other than you and us has rights under these terms.
• Transfer. You may not transfer these terms or your account without our written consent. We may transfer them without notice, for example to a company that operates or acquires קופה.
• Whole agreement. These terms, the Privacy notice, the Data promise and any terms shown for a specific feature are the whole agreement between us about the service and replace anything said before. If they conflict, these terms prevail unless the other document says otherwise. The English version controls.
• Severability and waiver. If any part of these terms cannot be enforced, it is changed to the minimum extent needed to make it enforceable and the rest stays in force. Not enforcing a right is not a waiver of it.
• You have read these terms. You confirm that you have read and understood these terms, that you had the chance to take legal advice, and that their limits on liability are reasonable for a service offered free or at low cost.

22. Contact

Notices and questions about these terms: hello@reydom.pages.dev. The company that operates קופה will be named here once its registration is complete; until then, קופה is provided by its operator, and every קופה party has the protection of these terms.